
Consulting Services
With over 20 years of restaurant & bar experience – including leading & opening a high-volume cocktail lounge – I offer tailored consulting services to help hospitality businesses thrive. I specialize in efficiency & healthy work environments to ultimately create the ideal guest experience. Teams I assemble embrace a culture of genuine hospitality. My rapport with local vendors, contractors, & business owners dates to 2012. I can also incorporate an Earth-conscious approach to reduce your business’s impact on the environment.
Bar Menu & Beverage Program Development
- Design or refine the cocktail menu concept & style (craft, classic, approachable, themed, etc.).
- Determine the menu scope – cocktails, spirits, beer, wine, THC, & zero-proof options.
- Establish pricing structure & cost controls for profitability in consideration of quality & customer expectations.
- Source & curate spirits, ingredients, & suppliers (with emphasis on local if desired).
- Develop standardized recipes & specs for consistency.
- Train staff on modern bar procedures & standards, mixology, & menu knowledge.
- Design printed menus & marketing pieces.
Concept & Vision Development
- Help define the concept, atmosphere, target clientele, & vibe.
- Advise on guest flow & experience design, shaping how guests move, feel, & connect within the lounge.
- Bring the owner’s vision to life through real systems, service style, & ambience.
Strategic Planning & Project Guidance
- Create a detailed timeline & opening checklist with tasks assigned to individuals to track progress.
- Coordinate with designers, contractors, & vendors to ensure readiness.
- Structure pre-opening marketing strategies.
Staffing, Training, & Culture
- Assist with recruiting & hiring quality team members.
- Train staff on service standards, hospitality, & teamwork.
- Develop the onboarding process, training materials, tools, & resources that equip staff with knowledge & confidence to deliver exceptional service.
- Coach management to become true leaders.
- Establish a positive, sustainable staff culture aligned with company values.
- Help define compensation structure & tip pooling.
- Optimize labor scheduling & staffing levels to balance excellent guest service with cost efficiency.
Operations & Systems Setup
- Advise on cycle of service & bar design for efficiency.
- Recommend or help implement POS, inventory, & scheduling systems.
- Create systems for ordering, receiving, & inventory control.
- Develop opening/closing checklists & standard operating procedures.
Ongoing Consulting / Retainer Support
- Provide post-opening evaluations & operational tune-ups.
- Refresh seasonal menus or specials periodically.
- Offer ongoing staff development & training updates.
- Serve as an advisor for business growth, maintaining core values, & brand refinement.